The Difference Between Expectations and Perceptions of Quality Service and the Function of Human Resources During a Downsizing in the Hospitality Industry : A Study of the Bahamas

Author(s)

Ban, Quinn A

Title

The Difference Between Expectations and Perceptions of Quality Service and the Function of Human Resources During a Downsizing in the Hospitality Industry : A Study of the Bahamas

Date

2000

Publisher

New York Institute of Technology

Language

English

Format

PDF

Type

Text

Files

Tags

Citation

Ban, Quinn A, The Difference Between Expectations and Perceptions of Quality Service and the Function of Human Resources During a Downsizing in the Hospitality Industry : A Study of the Bahamas. New York Tech Institutional Repository, accessed October 10, 2026, https://repository.nyitlibrary.org/items/show/1686

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